Support ▪ Encouragement ▪ Hope


While my passion is helping families coping with disabilities, I offer an array of services to meet the needs of all clients.

  • Caregiver Support
  • Individual, Marriage & Family Counseling
  • Anger Management & Conflict Resolution
  • Help With Stress, Anxiety & Depression
  • Lifestyle Issues

Appointments are available:

  • Weekdays: Day or Evening
  • Call for availability
  • Sliding scale fees available
  • Insurance not accepted at this time

Caregiver Support

Take the first step and
reach out for help.


Susan A. Hancock

I do traditional individual, family, and marriage counseling. However, as an autism mom, I specialize in working with families coping with disabilities, particularly autism caregivers and burnout. I have been involved with the DFW special-needs community for more than 25 years, and my clients quickly realize that I’ve been in the trenches and have first-hand experience. I “get” where they are coming from! I am one of few counselors in the area familiar with autism-based Child-to-Parent Aggression (CPA), Pathological Demand Avoidance (PDA), and I’m a Certified Anger Management Specialist.

My primary modality is psychodynamic in nature - getting to the root of the issue. I also have experience working with CBT, Solution-Focused Brief Therapy, Gottman, Narrative, and Person-Centered therapies, among others. My clients find me very down to earth, authentic, and easy to talk to.

I am a strong believer in meeting clients “where they are,” rather than bombarding them with inspirational quotes and false positivity. Genuine concern, listening and empathy is the beginning of true hope. I help clients figure out what is really going on, and help them come up with their own plan - which is usually much more realistic and successful.

About The Autism Caregiver Counseling Center

Susan founded Autism Caregiver Counseling Center in 2016, under the original name Special Needs Family Life. She is a public speaker, author, educator and advocate. She is also a former journalist whose writing has been published in The Wall Street Journal and major Texas daily newspapers, as well as local and international magazines. Susan is the mother of two sons on the autism spectrum.

The Autism Caregiver Counseling Center is based in Plano, TX just north of the Dallas-Fort Worth metroplex.

More information is available at Psychology Today